The trucking software that your business uses helps to streamline how every aspect of your company functions. Unfortunately, some trucking companies end up using software that is incapable of providing the support that is needed. To help ensure that your company has the right software, here are some tips to remember while researching your software options.
Create a List
One of the smartest ways you can help to narrow down your choices is to know exactly what your company needs. By knowing what is needed, you can look for programs that offer the ability to perform those functions.
Your needs are dictated by a number of things, including your position in the company. For instance, if you are an auto hauler, your needs will differ from an oil field company. In addition to considering your role, you need to factor in others who will be also using the software. Other employees, such as the dispatcher, need to be able to use the software to efficiently perform their duties.
Request a Trial
The best way to fully understand the capabilities of the trucking software you are considering is to request a trial of it before buying the full version. The trial version gives you a chance to determine whether or not the features you need are included and if there are additional programs you will need to buy to supplement the base version.
With the trial version, you can also get a feel for the technical support that is offered by the manufacturer. Even if you and your staff are well-versed on how to use the software, problems can occur. If you operate a business that is 24/7, being able to reach someone in technical support around the clock is crucial.
Check for Automated Tasks
There are many aspects of the trucking business that can be time consuming and use energy and resources that can be better used in other areas. For instance, tracking fuel usage or maintenance checkups is a big part of the industry that can take up considerable time.
However, many of those tasks can be automated and handled by software. When evaluating software, you need to ensure that it efficiently addresses those tasks that can and should be automated.
When evaluating software, do not be afraid to ask questions. The software consultant like those at Nastek National for the manufacturer should be able to answer your questions and help you select a program that works for your business.